Privacy Policy

The information provided on the Fish’Home website is for general informational purposes only. We make every effort to ensure that all information, descriptions, prices and availability displayed on the website are accurate and up to date. However, they may be subject to change without prior notice.

Fish’Home provides accommodation and selected services and is not a travel agency or tour operator. Activities and additional services are offered individually and may, where applicable, be provided by independent third-party partners.

Outdoor activities, including fishing, hiking, snowshoeing, skiing, snowmobiling, dog sledding and other nature-based experiences, are subject to weather conditions, seasonal conditions, local regulations and availability. Fish’Home cannot guarantee that a specific activity or natural phenomenon, including the Northern Lights, wildlife sightings or particular fishing conditions, will occur during a guest’s stay.

Guests are responsible for ensuring that they have appropriate travel insurance and, where required, the necessary licences, permits, identification documents and suitable equipment for the activities they choose to undertake.

Where services or activities are provided by an independent partner, that provider remains responsible for the organisation, safety requirements, terms and conditions, and performance of its own services.

Prices displayed in euros (€) and Swedish kronor (SEK) are provided according to the rates indicated for the relevant period. Where currency conversions are displayed for information purposes, variations in exchange rates may occur.

Photographs and visual content on this website are intended to illustrate the destination, accommodation and experiences available in Swedish Lapland. Some images may be illustrative and do not constitute a contractual representation of the services provided.

By making a reservation, guests agree to the applicable booking terms and conditions, cancellation policy and house rules communicated during the booking process.

Fish’Home – Swedish Lapland

Pour le site, je prévoirais séparément Legal Notice, Terms & Conditions, Privacy Policy, Cookie Policy et Cancellation Policy. Le Legal Disclaimer seul ne remplace pas ces pages, particulièrement pour une entreprise établie en Suède.

At Fish’Home, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when visiting our website, contacting us, making a booking or using our services.

We only collect personal data that is necessary to manage your enquiries and reservations, provide the services you request, process payments, comply with our legal obligations and improve your experience with Fish’Home.

Your personal data is handled in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). We do not sell or rent your personal information to third parties.

Where necessary, some information may be shared with trusted service providers or partners involved in delivering your booking or requested services, subject to appropriate data protection requirements.

You have rights regarding your personal data, including the right to request access, correction or deletion of your information, subject to applicable legal requirements.

For any questions regarding your personal data or this Privacy Policy, please contact Fish’Home using the contact details provided on our website.

Last updated: September 2026

What to Include in the Privacy Policy

1. Who We Are
Identify Fish’Home as the data controller, including the legal business name, Swedish organisation number, registered address and contact email.

2. Personal Data We Collect
Explain what information may be collected, for example: name, postal address, email address, telephone number, booking details, number of guests, messages or special requests, payment-related information, and technical information such as IP address, device information and cookies.

3. How We Collect Your Data
Explain that information may be collected when visitors make a booking, complete a contact form, contact Fish’Home directly, subscribe to communications, use the website or accept certain cookies.

4. How We Use Your Personal Data
Data may be used to manage bookings, communicate with guests, provide requested services, process or administer payments, fulfil legal and accounting obligations, improve the website, prevent fraud or misuse, and—where legally permitted—send marketing communications.

5. Legal Basis for Processing
Specify the applicable GDPR legal bases, such as performance of a contract, compliance with a legal obligation, legitimate interests and consent. The appropriate basis should be stated for each type of processing.

6. Payments and Third-Party Services
Identify providers used by the website, particularly Stripe if payments are processed through Stripe, as well as Wix and any booking, analytics, email or other third-party services. Explain that these providers may process personal data under their own privacy policies.

7. Cookies and Analytics
Explain which cookies or tracking technologies are used, their purposes and how visitors can manage their choices. Non-essential cookies generally require prior consent where applicable.

8. Sharing of Personal Data
Explain the circumstances in which information may be shared with service providers, payment processors, IT/hosting providers, accountants, authorities where legally required, and activity partners when necessary to fulfil a customer's request.

9. International Data Transfers
If a service provider processes information outside the EU/EEA, explain the safeguards used for international transfers where required.

10. How Long We Keep Your Data
State the applicable retention periods or, where a fixed period cannot be given, the criteria used to determine them. Accounting records may need to be retained for periods required by Swedish law.

11. Your GDPR Rights
Visitors should be informed of their rights, where applicable, including access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent.

12. Complaints
Explain that individuals may lodge a complaint with the competent data protection authority. For a Swedish business, this is Integritetsskyddsmyndigheten (IMY).

13. Data Security
Briefly describe reasonable technical and organisational measures used to protect personal information.

14. Children’s Privacy
If Fish’Home does not knowingly collect information directly from children, this can be stated, while accounting for information parents may provide when making a family booking.

15. Changes to This Privacy Policy
State that the policy may be updated and display a clear “Last updated” date.

16. Contact Us
Provide an email and/or postal address customers can use for privacy questions and GDPR requests.

For Fish’Home, I would also keep the Privacy Policy separate from the Legal Notice, Terms & Conditions, Booking/Cancellation Policy and Cookie Policy.

If you give me the official company name, Swedish organisation number, postal address, contact email, and confirm whether the site uses Wix + Stripe, I can write the complete English Privacy Policy ready to paste into the Fish’Home website.